The National Marine Manufacturers Association (NMMA) in September recognized recipients of the 2012 Marine Industry Customer Satisfaction Index (CSI) Awards for the award period from April 2011 through March 2012.


Forty-one boat and engine manufacturers were recognized for excellence in customer satisfaction as part of the NMMA’s CSI program, including 28 that build their products in the Heartland.


The recipients were acknowledged in October at the 2012 International BoatBuilders’ Exhibition & Conference (IBEX) in Louisville, Ky.


“It is an honor to recognize these manufacturers for their outstanding focus on the creation of quality products and an enjoyable customer experience,” NMMA director of CSI programs Terry Leitz said. “Recipients of the CSI Awards are leading the recreational boating industry forward by ensuring feedback from their customers is an integral part of their planning and manufacturing functions.”


 The Heartland manufacturers to win 2012 NMMA CSI Awards include:


Avalon / Tahoe, Alma, Mich.

Pontoon Boats


Bayliner, Knoxville, Tenn.

Sterndrive Bowrider Boats

Sterndrive Cuddy and Express Boats


Bennington Pontoon Boats, Elkhart, Ind.

Pontoon Boats


Chaparral Boats, Nashville, Ga.

Deck Boats

Sterndrive Bowrider Boats

Sterndrive Cuddy and Express Boats


 Crestliner Boats, Little Falls, Minn.

Aluminum Outboard Boats


Cypress Cay Pontoons, Fort Wayne, Ind.

Pontoon Boats


Forest River Marine, Middlebury, Ind.

Pontoon Boats


Formula Boats, Decatur, Ind.

Sterndrive Bowrider Boats

Sterndrive Cuddy and Express Boats


G3 Boats, Lebanon, Mo.

Pontoon Boats

Aluminum Outboard Boats


Godfrey Pontoon Boats, Elkhart, Ind.

Pontoon Boats


Harris FloteBote, Fort Wayne, Ind.

Pontoon Boats


Honda Marine, Alpharetta, Ga.

Outboard Engines


Hurricane Boats, Elkhart, Ind.

Deck Boats


Indmar Products, Millington, Tenn.

Inboard Engines


Lowe Boats, Lebanon, Mo.

Aluminum Outboard Boats

Deck Boats

Pontoon Boats


Lund Boat Company, New York Mills, Minn.

Aluminum Outboard Boats

Fiberglass Outboard Boats


Manitou Boats, Lansing, Mich.

Pontoon Boats


MasterCraft Boat Company, Vonore, Tenn.

Inboard Watersports Boats


Mercury Marine, Fond du Lac, Wis.

Outboard Engines

Inboard Engines

Sterndrive Engines


Moomba Boats, Maryville, Tenn.

Inboard Watersports Boats


Palm Beach Pontoons, New Ulm, Minn.

Pontoon Boats


Polar Kraft, Elkhart, Ind.

Aluminum Outboard Boats


Premier Marine, Wyoming, Minn.

Pontoon Boats


Robalo Boats, Nashville, Ga.

Fiberglass Outboard Boats


Sea Ray Boats, Knoxville, Tenn.

Deck Boats

Inboard Express Cruisers Boats

Inboard Motor Yachts and Trawlers

Sterndrive Bowrider Boats

Sterndrive Cuddy and Express Boats


Supra Boats, Maryville, Tenn.

Inboard Watersports Boats


Tiara Yachts, Holland, Mich.

Inboard Express Cruiser Boats

Inboard Fishing Express Boats


Yamaha Motor Corp., Kennesaw, Ga.

Outboard Engines